When your commercial refrigeration goes down, every minute is money. Walk-ins, reach-ins, freezers, ice machines. Call us directly and we'll get to you as fast as possible. No callback queues, no runaround.
Refrigeration Down?
Talk to a real person who knows the equipment
Emergency Service, Lubbock TX
If you're on this page, something is probably already wrong. Walk-in warming up. Freezer thawing. Ice machine dead on a Saturday night. We understand the panic. We've been answering these calls in Lubbock for over 30 years.
Don't wait on a callback queue. Call us directly at (806) 745-8912. We'll tell you immediately whether we can get a technician to you, give you a realistic ETA, and walk you through anything you can do right now to protect your product while we're en route.
Emergency refrigeration repair is not a side business for us. It's part of how we built this company. We keep techs available for after-hours and weekend calls specifically because we know commercial refrigeration doesn't break on a schedule. Restaurants, grocery stores, convenience stores, bars, and food distributors across Lubbock and the South Plains know they can pick up the phone and actually talk to someone who can help.
When your product is at risk, the best thing you can do is pick up the phone.
📞 (806) 745-8912Triage Guide
Not every refrigeration issue is a true emergency, but some absolutely are. If you're seeing any of these, don't wait until Monday.
Temperature climbing and product at risk. This is the most common emergency call we get, and the one where every minute counts.
CriticalFrozen product starting to soften. Once it fully thaws, you've lost it. Call immediately.
CriticalBar or restaurant mid-shift with no ice. We'll get someone out fast.
UrgentHeavy oil spots, iced coils, or a compressor that won't build pressure. Needs immediate attention.
CriticalUnit completely dead, tripped breakers that won't reset, burning smell. Shut it off and call us.
CriticalA compressor rack, condensing unit, or control failure that takes out several pieces of equipment at once.
CriticalRight Now
You called us, we're on the way. Here's what you can do in the next 15 minutes to protect your product and save yourself money.
📞 (806) 745-8912If it's a walk-in, every time someone opens the door the problem gets bigger. Tape a note on it if you have to. Don't check on it "one more time."
If you have another working unit with space, move your most temperature-critical or expensive product there first. Protein, dairy, and seafood before produce.
Don't add warm product or extra load to a struggling unit. You'll speed up the failure and lose more product in the process.
If a unit is making unusual noises, there's a burning smell, or you're seeing electrical faults, shut it off at the breaker. Safety first, then call us and describe what happened.
What to Expect
Here's what happens from the moment you pick up the phone until your equipment is back to temperature.
FAQ
Questions we hear all the time from Lubbock businesses. Don't see yours? Call us and ask.
Related Services
We're a full-service commercial shop. If you need one of these, you can call the same number.